Get online support
Me and my girlfriend can not call out or call in.
We can send msg and receive.
We can use the network.
Welcome to the Community!
You may refer to this link for basic troubleshooting:
Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile
Otherwise, please send us with your Customer ID or mobile number via private message so we can have our Mobile support team to assist you.