Hi @ibanezxr
You may try the basic troubleshooting steps below:
1. Turn off/on your mobile phone to refresh.
2. Check your SMS center number, it should be +61415011501
- Press the Home button
- Tap on the Phone icon
- To view the SMSC number enter *#5005*7672# and tap Send
- If SMSC number is incorrect enter **5005*7672*+61415011501# and tap Send
3. Try different mobile phone to check if service will work.
If all else fails, kindly provide us the error message that you are getting.
Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.
To send a PM, please refer to this link: How do I private message (PM) in the community
Regards,
Ahra_G
