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Not recieving SMS messages

ibanezxr
Level 2

Hi, i don't sem to be able to recieve SMS messages on TPG Mobile!!!

1 REPLY 1
Ahra_G
Moderator

Hi @ibanezxr 

 

You may try the basic troubleshooting steps below:

 

  • Press the Home button
  •  Tap on the Phone icon
  • To view the SMSC number enter *#5005*7672# and tap Send
  • If SMSC number is incorrect enter **5005*7672*+61415011501# and tap Send

 

Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

 

Regards,

Ahra_G