Please resolve my problem

[Napoli2023]

After a month numerous emails from different people, 30 mins on a phone call. I can still not receive SMS messages on my TPG sim Australian number. I am overseas until 17 September. Can someone please just resolve the matter.

[BasilDV]

We'd like to check the account and see what we can do to resolve this, @Napoli2023 

Kindly send us a private message with your account details.

BasilDV

[Napoli2023]

My account number is xxxxxxxxx