Unable to receive SMS in Malaysia

[SChiang9469]

I have enable roaming services while traveling to Malaysia but I can't receive any phone call and SMS. Please kindly advise. Thank you.

[BasilDV]

Hi @SChiang9469 

Welcome to TPG Community!

Are you a TPG AU customer or a TPG SG customer?

Please note that TPG AU & TPG SG are 2 separate entities.

Kindly send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page for further assistance with your query.

If you are with TPG AU, please send me a PM with your customer ID number or Mobile number.

How do I private message (PM) in the community

Cheers!

BasilDV