TPG Community

Ask, answer and talk about our products

Why is my mobile service so terrible/slow?

Moderator

Thanks for the details @andilee,
 

I arranged one of our Mobile Specialists to contact you.

Please expect a call within 15-30mins from now.
 

Let me know how it will go.

 

CheerS!

Moderator

Hi @andilee,
 

One of our Mobile Specialists is trying to call you unfortunately no avail.
 

Please keep your mobile service available.

 

Regards,

Highlighted
Moderator

Good day, andilee

 

We've since checked the status of your service and it shows that there is a planned network maintenance which can cause an intermittent connection. The estimated time of restoration is on 26 September 2018. 

 

Apologies for the inconvenience caused.