Hi @binnsv . Are you using a browser to access gmail.com or an email app?
Can you send from your gmail account to your TPG account?
When you send to another TPG account, are you adding an attachment? If yes, what size?
I'm also have the same problems and it's only from users sending emails from Gmail.
One user have provided the following report:
Reporting-MTA: dns; googlemail.com
Arrival-Date: Mon, 01 Nov 2021 20:11:15 -0700 (PDT)
Final-Recipient: rfc822; firstname.lastname@example.org
Remote-MTA: dns; asav.tpg.com.au. (126.96.36.199, the server for the domain tpg.com.au.)
Diagnostic-Code: smtp; read error: FAILED_PRECONDITION: read error (11): Resource temporarily unavailable
Last-Attempt-Date: Tue, 02 Nov 2021 22:08:32 -0700 (PDT)
Will-Retry-Until: Thu, 04 Nov 2021 20:11:15 -0700 (PDT)
I have people ringing and asking me to respond to their emails but they are not being received!!!
Hi @Marcus1 . Can you send this error report to email@example.com.
Emails from gmail to TPG are being delayed. Status 4.4.2 indicates Bad Connection. Resource temporarily unavailable. Gmail keeps trying to send.
Question to ask is gmail using the correct target server (asav.tpg.com.au)?
If so, is this server always available?
In the meantime, can you send an email from your gmail address to your TPG address. Put your local date/time in the subject to compare with the date/time TPG receives the email, if at all.
Do it at different times of the day.
I have also been having this problem with emails from gmail to TPG. Reading the threads tpg are saying 'not my problem'. With the number of people having the experience, with many different IP addresses, can anyone more technical than I suggest how we get this resolved. Like most others I am frustrated by this... guess there is a possibility that gmail are vetoing those who forward all of their gmail emails?
Perhaps others who forward their gmails to other addresses could weigh into this and we can ascertain whether it is just gmail->tpg having the issue?
This is disgraceful if that reply from the postmaster is correct. I am Treasurer of our Body Corporate and rely on emails from our secretary who is on Gmail. most of his emails are bouncing back and this is affecting our procedures. Just fix it please.