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Flaky internet

vinniegoodchef
Level 2
Hey!
Ive been with you guys for ages and honestly tell everyone I know. Bloody great job!
Anyways over the last few weeks every now and then (like once every two days or more) my internet just stops. Wifi is still connected but not connected to the internet.
If I turn off and on the modem it reconnects no worries.
Just wondering if it's easily fixable or maybe theres some structure work going on and it's temporary.

It's not even that annoying just confusing. Like getting into a bathtub and sitting on an ice cube
1 REPLY 1
BasilDV
Moderator

Hi @vinniegoodchef

 

If you are using a WiFI connection, signal interference may be causing it.

You may try to check these articles to improve your home WiFi network.

Once done and the connection is still dropping, please shoot me a PM with your TPG username or customer ID number.

 

BasilDV