Nbn dropout

[Mma1154]

We are new to tpg and most of the time the nbn wireless is great. It seems to drop out in the early hours of the morning and only restarting the modem fixes the issue. Suggestions?

[BasilDV]

Hi @Mma1154 

Welcome to the Community!

We were able to locate your account using your community details and was not able to detect any fault within the NBN network.

If you are using a WiFi connection, then signal interference may be causing the issue.

We've created some articles that will help you improve your home network. You may refer to these links.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

Let us know if you need further assistance.

BasilDV