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TMC email migration

jgwall
Level 3

Since the email migration stuff up was commenced I can not recieve email from a Westnet address. I can recieve email successfully from everyone else, and I can send email from a TPG adress to TPG adress, or to anyone else. Except to or from Westnet. WHY? 

3 REPLIES 3
Ahra_G
Moderator

Hi @jgwall

 

Have you tried it with Post Office directly? 

 

-Ahra_G

jgwall
Level 3

Yes. From the TPG and Westnet postoffices directly. Undeliverable from both. Like I said email from and to anyother address except TPG and Westnet works 100%. And I can email myself with a test message or my wife who also has a TPG email address. To or from Westnet is a no go. It was fine until the "migration". And the whole exercise has been very frustrating as you know from posts and comments from other customers. 

Ahra_G
Moderator

Send in your email address via private message, @jgwall. We'll have this checked by the PostMaster.