TPG Community

Get online support

Username and password not working

Annie57
Level 2

I have tried to enable the wps on my router but it won't accept the username and password.

help.

 

1 REPLY 1
david64
Level 15

Hi Annie57.

What model router do you have?

Are you trying to log into the router to make a change? Userid and password is on the label on router; probably admin and admin. Not your TPG username.

Or, are you trying to connect a device using WPS? This might only need a pin which is generated by the router or is on that label.