NBN50

Kylermee
Level 3
I'm on NBN50 dl speed was 45mbs and ul speed was 19mbs all of a sudden the dl speed is 9mbs and ul speed is 14mbs what's going on?
5 REPLIES 5
SteveK
Level 5

Have you.......

 

- Powered OFF your modem for 2 mins and restarted again?

- Then rebooted your device you use?

 

Kylermee
Level 3
I'll try that thanks
Anonymous
Not applicable

Hi @Kylermee ,

 

Let us know how it will go. Smiley Happy

 

Regards,

 


@Kylermee wrote:
I'll try that thanks

 

Kylermee
Level 3
Yeah no good only a little faster it struggles to hold 15mbs but I'm getting NBN12 speeds on NBN50
BasilDV
Moderator

Hi @Kylermee 

 

Are you still experiencing slow speed issues? If yes, we've created an article that will guide you on how to troubleshoot it. Refer to this link: Slow speed issue

 

If you are using a WiFi connection, then signal interference may be causing the issue. We've created some articles that will help you improve your home network. Refer to these links:

 

Stay safe.

BasilDV