When can I get the modem?

Yanyingxiao
Level 2
Last Wednesday I received a message that my internet has been installed, but why I still didn’t receive the modem?
1 REPLY 1
Ahra_G
Moderator

Hi @Yanyingxiao

 

Welcome to the Community! 

 

I can see that the modem has been shipped out to our courier. i would recommend that you contact them directly to check on the status of the equipment. 

 

I will provide you with the consignment number as well as the courier's contact number via private message. 

 

 

Thank you.