NBN Outage 2750

[Sandee83]

Hi TPG,

I’ve notice that the TPG status page states no issues reported but I still do not have access to the internet since before midday.
Can you check if NBN is back up and running for 2750 please?

Thanks

[Sandee83]

Still no internet

[Anonymous]

Hi @Sandee83 ,

Thanks for raising this to us. We're able to locate the account using your community details and ran an initial test. The result shows a possible line fault. We'll raise this to our Engineering Team for further handling and investigation. Assessment may take 24-48hrs and updates will be provided via SMS or Phone call.

We apologise for any inconvenience.

Regards,