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NBN Outage 2750

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Level 1a
Hi TPG,

I’ve notice that the TPG status page states no issues reported but I still do not have access to the internet since before midday.
Can you check if NBN is back up and running for 2750 please?

Thanks
2 REPLIES 2
Level 1a
Still no internet
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Moderator

Hi @Sandee83 ,

 

Thanks for raising this to us. We're able to locate the account using your community details and ran an initial test. The result shows a possible line fault. We'll raise this to our Engineering Team for further handling and investigation. Assessment may take 24-48hrs and updates will be provided via SMS or Phone call.

 

We apologise for any inconvenience.

 

Regards,