Private messages that are spam?

[jwadodson]

I am not a business so that is inappropriate!

Also I want to stay on FTTB!

Please try again... or have the CEO contact me.

[BasilDV]

Hi @jwadodson

Currently, our TPG FTTB service only comes with Dynamic IP address.

Stay safe.

[jwadodson]

So we now have a list of actions developing for TPG senior executives:

1. Solve the "private message SPAM problem" - Status: DESPERATELY URGENT

2. Resolve the static IP enigma - Status: RELATIVELY URGENT

3. Resolve the problems of "inaction" from TPG regarding ongoing problems - Status VERY URGENT

Is there somewhere these matters can be posted publicly where they can be publicly addressed by

a VERY senior executive of TPG? (hopefully one who understands the business?)

[Joseph_D · Accepted solution]

Dear All,

Our team have made adjustments on our settings to stop these spammers from sending us messages.

@jwadodson  as for your question regarding static IP address for our consumer customers, it is definitely something that is worth considering. Should it become available to our NBN customers then we will definitely announce it here.

Kind regards,

[teej]

Is this problem suppose to be fixed? I received a such a message today.

[Anonymous]

Thanks for reporting this matter. Please ignore the message and do not click any link. We are now looking into this. Thank you.

[teej]

Of course I am not going to click on a link but why am I getting spam via direct messages on this board? I want to turn off direct messages and turn it on as I need it.

[Anonymous]

Hi.

We will turn off the messaging option of your community log-in to avoid getting spams.

Regards,

Of course I am not going to click on a link but why am I getting spam via direct messages on this board? I want to turn off direct messages and turn it on as I need it.

[teej]

So I can’t turn direct messaging on and off myself? Is TPG going to change this soon? And by soon I mean in the next three months?

[teej]

Just to be clear - it looks like I can’t send direct messages now. So TPG has removed the function entirely from me. Not just blocked people sending me direct messages. So if I need support I can only ask general questions - not specific identifying details to moderators? Is that correct ? Is this considered the permanent fix ?