Before "the messaging company" came along I have 4 email addresses that the family use and the setup was one primary adress and 3 slave addresses. Yes I went through the process of validating each email account and my desire to keep them all before the migration of TPG's email service. So along comes "the messaging company" and ever since then I have had no end of problems with the former slave addresses, my client is Thunderbird. I experience many times over the last 6 months that Thunderbird fails to login on the former slave addresses and I am getting tired of these consistant failures. I never seem to have any issues with the former primary email account. TPG - this is not a reliable service that you have forced us onto..   ... View more

So unhappy with TPG this morning, I have 4 email addresses - A primary and 3 slave addresses. As of today all 3 slave addresses are not working on my email client, only the primary is working. On the 3 slave addresses I can login on the tpgpost office webpage and get redirected to the following web address https://postoffice.tpg.com.au/app/mail/inbox and can view my emails. On the primary email address (working ok on thunderbird) and login to webmail  I go to the following address https://vpostoffice.tpg.com.au/index.php/mail. I went to great lengths to ensure that this transition to the TMC would not be interrupted  but it appears that something is terribly wrong, shame on you tpg!!! ... View more

Problem #1 For the last couple of weeks I have had constant problems and unhappy that tpg customers were not notified that email configurations may have to change. I operate with 4 email accounts - all on my tpg service , 3 on 1 PC and 1 on another. I had to reconfigure my outgoing and incoming smtp and pop3 configuration in thunderbird . My smtp outgoing is configired as follows - with a config for each email account, this seems to work ok Server name mail.tpg.com.au Port 465 Connection Security SSL/TLS Authentication Security Normal Password User Name xxxxxxxx on incoming side for each account User Name xxxxxxxx@tpg.com.au Server Name mail.tpg.com.au (somehow Thunderbird sees this as a POP3 server address) port 995 Connection Security SSL/TLS Authentication Security Normal Password In addition when one goes looking for information relating to thunderbird configuration on the TPG website at https://support.tpg.com.au/email-setup-thunderbird it is not up to date - in one part it says port 993 and later 995 with connection security SSL/TLS so I have setup to port 995 and it looks like the config is correct so far. It has taken me a while to get this working Are these configurations correct???, I think so as all seems fine now. Problem #2 I have security cameras that used to send me emails (snapshot) on movement detection, They were configured to use one of the tpg accounts I have dedicated for this, however it all stopped with the recent migration to TMC. Ah - update the cameras smtp outgoing I thought.. The cameras only have SSL as an option but do not connect on port 465 - get newer cameras I thought (these are a bit old now). The new cameras have SSL/TLS on port 465 along with login/password and they still do not work!!! - connection failed... Is there a different port I can try? I have tried port 25 no security and still no go. Try gmails smtp server I thought on a gmail account I have. Tried outgoing smtp port 465, SSL/TLS - still no go as well as port 25 no security  , I am baffled. ... View more

I was most disappointed today when I called support today , my enquiry was about not being able to view or manage my email slave accounts. I was told that TPG are removing all unused slave accounts which is fair enough but to remove access to manage existing used slave accounts. not a good move I say , typically a family household operates a number of email accounts - wife/son/daughter etc. TPG , please consider those customers who have been with you for years (in my case almost 16 years) - to at least be abel to manage existing slave accounts that we were able to crearte once upon a time - sure,  remove the ability to create new ones but let us manage existing please. ... View more

Hi there, I am being deluged lately with email from a .us domain, there is a minimum of 5 characters that can be specified in the customised spam filtering, I was wondering if it is possible to used wildcards for example **.us so I can filter all mail from the .us domain ... View more