Is anyone responding to account emails? I've requested to cancel my account over 3 business days ago and have yet to receive a non automated response. I've given 30 days notice, and I've been a loyal tpg customer for 5 years. I'm moving property to a location where TPG is not available and I would like to cancel my account. Account name florawpadraigk ... View more

I have received no correspondence from anyone at TPG since requesting cancellation of my account 3 days ago. I understand that staff may be at capacity at the moment, but since it has been three working days I would like confirmation of my cancellation request ASAP. Phone lines are obviously not available at this time. Account name and number florawpadraigk 6163173   Re: Request for cancellation : florawpadraigk   adsl_cancel@tpg.com.au Sun, Mar 22, 4:05 AM (3 days ago)  to me   THIS IS AN AUTOMATED EMAIL.   Thank you for contacting the TPG Cancellations Department.   Your enquiry is important to us and we will respond to your email within 1 working day   If you wish to contact us via the telephone we are available on 13 14 23.   No changes have been made on your account and it remains active until further correspondence.   Thank you for your enquiry.   Kind Regards, TPG Internet ... View more