Yep, I'm also getting the Gateway Timeout Error this morning. ... View more

Another update from me on 26th November at 9.18pm.  I've managed to log into my inbox via the Post Office link on TPG's website.  Again, there were emails that should have arrived earlier today only just arriving now... hours later.   I hope this gets fixed next week as I use the tpg email address for everything.  I wish they'd tell us the dates when we should expect disruption to the services, so that I could have scheduled my important correspondances outside of those dates. ... View more

@david64  I'm getting the spinning circle again today since 1.30pm.  I can't even log onto the postoffice page online.   Interestingly, this afternoon's error message says:  Error: Invalid username or password. Please check your details and try again.   It's the first time that I've encountered this.  It takes me to another log in page that doesn't have the TMC logo, only TPG logo.  When I login via that page, I get this error: 504 Gateway Time-out ... View more

@david64 I've been logging in via the Post Office menu on the TPG home page.   In terms of what errors I am getting a combination of: After entering my login details on the Post Office login page, the page just has this spinning circle but the actual post office doesn't load... and after 3-4 minutes I get the Gateway Timeout error; If I manage to get into the actual post office inbox, emails are not coming through.  For example, I sent myself several test emails throughout yesterday 25th November, between 12.22pm and 1.33pm.  The test email that I sent myself on 25th November 2023 at 1.33pm got through on 26th November 2023 at 3.55am.   Finally this morning 26th November 2023 at 6.27am, I received an email regarding the test email that I was sending to myself on 25th November 2023 at 12.22pm from tpg account to tpg account, with the subject of the email being "Warning: could not send message for past 8 hors" and the body of the email included the error message and that "This message was generated by mx2.tpgi.com.au". ... View more

Me too.  I've just posted this on the thread called "No email access - webmail & local email client".  Quite frustrating. ... View more

Me too.  Thank you for posting here, because I thought it was only happening to me.  My ability to access emails got progressively worse over the week.  Initially in was between 2pm and 4pm from Wednesday to Friday 22nd-24th November where I got the Gateway Timeout error.  Then today (25th November) I couldn't get any emails at all - I needed certain emails that contained links to access online virtual classes and couldn't attend those classes as the emails didn't come through.  Those emails that was sent to me at 11.20am only came throught just now at 11.55pm.  I sent myself several test emails during the day and they still haven't come through.   Like you, I contacted The Messenging Company on Thursday 23rd when this started to feel like a systemic issue and they told me that my email address hadn't been migrated and they couldn't tell me when migration would be, not even a rough date range.   It's quite frustrating as I don't know what emails I've missed, when I'll be getting them, and if I'm getting them at all.  I also don't know if this will get fixed.   I have also sent a private message regarding this issue via TPG Community on Thursday / Friday 23rd-24th November, and am waiting for a response. ... View more

Me too. It was all fine until today. Not getting emails and not able to sign onto the online portal. … it just resolved itself a minute ago…. ... View more

Hi @Shane    I am having the same issue too.  Receipt of some emails have been delayed between 2 to 7 hours.  It has been happening since last Friday 16th July.   Regards, CatLady ... View more