Thanks Ahra and everyone who has assisted me in reinstating my old email and slave accounts. Apologies for missing the phone calls recently as I've also been working. And I do appreciate the SMS that was sent to me confirming that the slave accounts are ready for activation. I have realised that TPG pop accounts on important correspondences are very counter productive. There have been issues that I hadn't been able resolve with support: 1) old ticket - password recovery for a slave account. apparenntly nobody could confirm if a password recovery on a slave account is possible. I was lucky to had been able to find my password from my end. 2) Mailbox data lost in slave accounts. I must just accept the fact that all emails that arent synced to my mail client will never be backed up or recovered when I moved from FTTP to NBN FTTP account. I was told that I can recover the emails but I emailed the postmaster and was advised that I could no longer recover may slave accounts' mailbox data.   Save yourselves from headaches. Just sign up for Gmail/Yahoo/Microsoft account, it's free, hassle free, always available, more secure, can use POP and IMAP. Just sharing my experience and lessons learned. ... View more

Hi,  Just noting it here that the tech support contacted me and i appreciate the willingness to assist. However, can they please be advised that RESETTING the password of the MAIN account does not reset the passwords of the slave accounts? I had done it before and done it again as suggested by support. I was hoping to be proven wrong but, I wasn't.    Good thing that I was able to find a note in my work email that contained the password that I was looking for otherwise I wouldn't be able to login to it up to now.   I really wonder if other ISPs manage their email accounts this way as well.. it's so counter productive. I hope this system / procedure could be rectified.   Thanks again, DeeBee ... View more

Will do. Thanks in advance David! ... View more