Hi @georgesin1, send us a private message with your Customer ID or username so we can also have a look at your connection.  ... View more

Hi @georgesin1 . You can change to the $0 PAYG phone plan (no included calls). You can receive calls. To make a call, you have to make a prepayment. It is auto-topped up. Can be done via My Account, NBN Digital Voice Services, View NBN Digital Voice Service Account, Add Prepaid Balance. ... View more

Hello georgesin1, Thank you for your message and for being a part of the TPG Community. For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information: • Username • Full Name • Full Address • D.O.B. • Telephone No. I will reply ASAP on receipt of the above. Regards PeterW How To Private Message within the TPG Community: https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45 My TPG app for IOS and Android - https://www.tpg.com.au/download ... View more