I will send a PM I didn't clarify at the start, all results are from a wired connection to a desktop PC   I tested on another laptop with wired connection ... View more

Hi, The first article refers to a Page Not Found for https://support.tpg.com.au/speed_test.php   I've opted to use www.speedtest.net as an alternative to measure speed and the results were within the minimum acceptable speed.   So now I'm testing outside of the Typical Evening Speed and it's still slow.   The criticial information summary only mentions information around the Typical Evening Speed, so I think it's fair to expect better results past those hours.   My previous speeds were around 40-50Mbps on NBN50 plan. Is this normal for customers to experience a drastic 50% reduction in speed? ... View more

Issue seems to have resolved itself this morning. ... View more

I tried two different locations because they appeared to have slightly different download, but same upload   https://www.speedtest.net/result/12625187963 https://www.speedtest.net/result/12625201126   How do I test / check what path is being taken to youtube? (with no VPN)   I ran into a routing issue last year where my connection jumped from mel-> usa -> japan  https://community.tpg.com.au/t5/Broadband-Internet/Network-routing-issue-to-Tokyo/td-p/78064   I'm VERY suspicious this is the same issue and want to confirm on my end before taking another step (since the problem last year was not resolved) ... View more

Some days it would happen, some days it wouldn't. Uploaded results with VPN turned off.   Buffering seems to be more frequent around 10-12midnight, but not on all videos ... View more

Using PC, Ethernet cable to Archer VR1600v VPN server is overseas, USA, Seattle   6:30pm Speed test No VPN: https://www.speedtest.net/result/12582699372   6:30pm Speed test With VPN: https://www.speedtest.net/result/12582711076 ... View more

If any other TPG users want to add on a complaint, don't bother. The follow up from an Engineer to me is that the upstream provider (that connects Australia to the rest of the world) for TPG does not have a more direct connection to the server, and there is NO solution. It will always hop to America. I was told other ISPs have better connections because they either use a different upstream provider or own the network (like Telstra)   You must deal with this yourself. I would recommend using a VPN as a workaround ... View more