Hi @bfvjen23, to keep your TPG email address active, you have to opt-in to transfer it to The Messaging Company. Your TPG domain email address is not transferable to Gmail or any other email service provider.   Regards, Aubrey ... View more

Hi Hope you have been well. May i ask a question please. When i send an emaill the recipent advises me that the email has to be retrieved from the junk folder. Can you please advise what i can do to resolve this. * Using Thunberbird 91.2.0 32 Bit Thank you. ... View more

Hi @bfvjen23 . Have a look at this. It is for Thunderbird but might apply to Outlook https://community.tpg.com.au/t5/Broadband-Internet/Unable-to-send-emails-error-Message-rejected-as-it-appears-to-be/m-p/90646 ... View more