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About ena824

since ‎10-10-2022
‎15-11-2022
ena824
Level 2

Re: I bought NGN100 plan but I am only get 20Mb uplink, is there normal?

by Moderator Moderator in Broadband Internet
‎15-11-2022 09:15 PM
‎15-11-2022 09:15 PM
Hi @ena824,    Our residential plans provide an upload speed between 1 and 20Mbbps.    Let us know if we can assist further.    Thanks!  Ahra_G ... View more

Re: FTTP - TP-Link Deco M9 Plus

by Anonymous in Accounts and Billing
‎06-11-2022 05:34 PM
‎06-11-2022 05:34 PM
Hi @ena824,   You may try to use the the TP-Link Deco the connection type should be PPPoE and enter your TPG username and password.   Let us know how it will go.   Regards,   HI,If the TPG connection is connected to my home address with FTTP, can I simply use my Deco M9Plus as the core router + AP rather than switching to the AX1500 given by the TPG? Is Deco M9Plus supported?  And is it VDSL that I should choose as connection type? ... View more

Re: Scammed by the online sales of TPG - NBN Service

by Level 3 in Accounts and Billing
‎30-10-2022 11:05 AM
‎30-10-2022 11:05 AM
similar experience here. TPG activities the new premise account even before we move. And we spent couple of days to locate the new modem as TPG dropped it off to our "neighbours" rather than to our house. Beware to make sure to have your current Internet connection active as TPG cut my existing one and not sure when our new modem will arrive under our new plan... ... View more
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