I cannot tell the secretarial service that i use to close down because TPG will not give me access to my account.   Like all "ETHICAL"mobile phone carriers with "GOOD" customer service in Australia acess to my own account is mandatory and cannot be removed FOR ANY REASON....     ... View more

You do realise it's illigal what your saying, right?   You cannot force me to buy a second mobile phone number to access my existing mobile phone settings. I have screenshot this entire conversation for legal purposes. AGAIN, TPG IS ACTING IILEGALLY... ... View more

I just received the following from the TPG moderator in private mesage:   "If you want to change or update the mobile number on the account in order to receive the OTP, then you need to send an email to our Privacy team."   So if i want to change the settings in my account i need to buy another mobile phone number to do that with... ... View more

So the community can see how rediculous the TPG system is I will post the provate messages here for all to see and participate in.   the response I just got from TPG staff is as follows: -------- Currently, the only way to receive the OTP to login online is via SMS. If your mobile number is redirected to an answering service, is there any way to disable that for a moment in order to receive an SMS? If not, you may need to nominate a different number that can receive an SMS. ----------   So this is how stupid the TPG system is. If I only have one mobile phone and it's redirected within the TPG customer portal to an answering service. I can no longer access my setting to change the redirect or alter the number for another. I also cannot change any of my account setting.   Bascially the TPG has effectively hijacked my "Business" phone number and because of neglect altered my capacity to make money.......   ... View more

Well i never got notified, must be another part of TPG that's broken. I tried to send the private message and copied/pasted the thread ID into the message. Now i'm blocked form sending any more private messages. Your system is pathetic ... View more

Why do you keep deleting my response???? Are you embarressed ?? ... View more