Hey @seanzhangrma,   Send me a DM if you still need a hand with your connection. The orange light is completely normal.   How do I private message (PM) in the community - TPG Community ... View more

Hi @seanzhangrma . What is the model of the router you are using now? What type of NBN connection do you have? The AX3000 indicates wifi speed. There is another number for the model, eg. AX50, AX55, ... ... View more

Hi @seanzhangrma    The standard modem/router can only cover a certain distance at clear site. If there's any walls in between, then you'll experience the same thing.   To make sure that the WiFi coverage is strong on your premises, then you need an access point or mesh network.   You can also help improve our WiFi coverage with the help of these articles:   Easy Steps to Improve Wi-Fi Connection In Your Home Wireless Channel on your modem - what is it and why should I change it? BasilDV ... View more