Thanks BasilDV   All fixed now.   Cheers ... View more

G'day BasilDV,   I see that others have had the charge refunded or credited to their account. When will this happen for my extra charge?   Thanks, Ken   ... View more

Done ... View more

Thanks Shane,   The "how to improve" reference doesn't really relate to my situation. The devices can connect to the HG659, but it is not then being connected through to the internet.   I've checked the wifi channel settings. 2.4G was set to auto. My wifi analyser showed that it was using channel 2 which overlaps another wifi that is on channel 1. So I've now set the 2.4G to channel 6. I've left 5G on Auto.   Again, I'm not sure whether channel setting was really the issue because the devices could connect to the router, just not the internet; and the issue occurred on both 2.4G and 5G.   Cheers   Ken ... View more

MJ   I'm having a similar problem with our HG659. Couple of our phones and a tablet have frequent loss of wifi. The phone/tablet will show a connection to the router with no internet connection.   I've done a hard reset and checked all the settings. Problem keeps reoccurring.   So, I'm following this thread with interest.   Ken ... View more

My HG659 uses SMBv1 which is no longer installed in Windows 10 because of poor security. To access the USB drive from my Win10 machine I had to activate SMBv1.   The instructions are here: https://support.microsoft.com/en-au/help/4034314/smbv1-is-not-installed-by-default-in-windows   Ken ... View more