Cancel my account

iainhargreaves2
Level 2
Please cancel my account.
I do not want to call and wait on hold…
Please cancel my account.
Thank you
Please consider getting an online form as it looks like a lot of people have requested this.
Regards
4 REPLIES 4
iainhargreaves2
Level 2

Tried to call but was on hold for ages just now.
1. Username: iaiXXXXXXXX
2. Account Number: 637XXXX
Please cancel now

Ahra_G
Moderator

Hi @iainhargreaves2,

 

We regret to learn that you wish to cancel your service with us. In order for us to route you to the relevant team, may we know the reason for the cancellation? 

 

Note: We have modified your post as it has your TPG account details. 

 

We'll wait for your response. 

 

 

Regards,

Ahra_G

 

 

 

Please cancel my account.
I do not want to call and wait on hold…
Please cancel my account.
Thank you
Please consider getting an online form as it looks like a lot of people have requested this.
Regards
iainhargreaves2
Level 2
Hi Ahra,
I wish to cancel due to relocating interstate and the new place already has internet.
Thank-you
Ahra_G
Moderator

Thanks for confirming, @iainhargreaves2.

 

I have since arranged a call back to be made from an Accounts Specialist to assist you with your transition. 

 

Please await call back tomorrow, 08 February 2022 between 10-11AM AEDT.

 

Should you prefer a different time and date, please do let me know.

 

 

-Ahra_G