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Cancelling my service

alvinlam
Level 2
Dear TPG customer service,

I would like to cancel my current service due to moving home and the place I move in already has its own internet service and I can’t change.

But I will move within several days so I still need the internet for those days, I do have a question that when I cancel the service, will it be expried right away or ot lasts until certain date to be completely cancelled ?

Please help me fpr my cancellation,

Best regards,
Nhat Huy Lam (Alvin)
1 REPLY 1
kate_
Moderator

Hey @alvinlam, we'll help get your account sorted and make sure you stay online till you head to your new place.

 

Send me a PM, let's grab some details and chat a bit more.