Cant login to account

[Fredred]

Need to add my mobile number to account before I can receive an SMS code, so that I can login to my account... but can't login to account to add the mobile number! Catch-22
Called 13 14 23 no help at all.
Help!

[Ahra_G]

Hi @Fredred, 

Please send in your TPG username or customer ID via PM so we can assist further. 

Thanks! 

Ahra_G

[Fredred]

Hello?

[BasilDV]

Hi @Fredred

We were waiting for your private message with your account details in order to assist you.

Check this article for the instructions on how to send a PM.

BasilDV

[Fredred]

Did that

[BasilDV]

Alright. Did you fill our the form that we've provided?

If yes, kindly send me a PM with your email address and mobile number to fast track it.

BasilDV

[Fredred]

What form!?

[BasilDV]

Kindly check your private message as we've sent it before.

BasilDV

[Fredred]

No link found in your message.... also I not going to upload ID / selfie to this site. Not secure given recent events.
If someone can call me I can verify ID on the phone.

[montybatton]

Did you ever get this resolved? My mother is in the same position.