Pay bill

[bisschops76]

Hello,
How do I pay my bill after I have updated my details?

[BasilDV · Accepted solution]

Hi @bisschops76

Welcome to the Community!

We've created an article that will guide you on how to pay your bill online.

Refer to Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online

BasilDV

[sanawlin]

I would like to give you my new bank account

[Anonymous]

Hi @sanawlin, 

Welcome to TPG Community! 

We cannot take your bank account details on this platform nor via phone call. Hence, we recommend that you enter it via TPG My Account. Here's how: https://community.tpg.com.au/t5/Broadband-Internet/Updating-your-payment-details-online/m-p/17164#M7... 

Let me know if you require further assistance. 

Best regards, 

Angeli

[wa-760]

Registration please for bills payment.

[Anonymous]

Hi @wa-760,

Welcome to the community!

We did an article that you may find helpful, this will guide you on how to update and make a payment online. Please see the link below.

• Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online

Regards,

Registration please for bills payment.

[Americosantos48]

I don't have to update my details just to pay my subscription or can you debit my account again.

[Ahra_G]

Hi @Americosantos48, 

We debit the account 7 days before the end of your current bill cycle. If you do not need to change the saved payment method on the account, then our system will just automatically deduct your monthly fee. 

If you need to change the card, you may just log in to your TPG online account or follow the steps here: 
Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online

We're just a PM away should you require any assistance. 
 

Cheers! 

Ahra_G