TPG Community

Ask, answer and talk about our products

How to get Xbox Live working on TP Link Routers

Level 3

If anyone is experiencing the UPnP error with Xbox Live when using TPG NBN and a TP Link router, the solution below should get you up and running.

 

The Problem

 

TP Link.png


Solution

 

DMZ.png

2 REPLIES
Level 1
Awesome post thanks. This works for me until I turn my Xbox off. When I go back on the following day, it no longer is connected. My Xbox in the IP address section gives a different address when it’s wireless as to when it is wired. Is this normal? I can only use the wireless IP address to get the wired connection to work. As I say the next day it doesn’t work again until I remove the Ethernet lead and reconnect or log back into my modem and re save the DMZ section. In the bottom picture below where you type the address it says to enable NAT function, where do I do this? I’m really frustrated. Having no issues with wireless connection at all.
Moderator

Hi @ehedges84,

 

This works for me until I turn my Xbox off. When I go back on the following day, it no longer is connected. My Xbox in the IP address section gives a different address when it’s wireless as to when it is wired. Is this normal?

Yes this is normal. The TPG router issues DHCP IP leases based on MAC address. The Xbox has a different MAC address for its Wireless and Wired interfaces. That is why your getting different addresses.

 

 In the bottom picture below where you type the address it says to enable NAT function, where do I do this? 

NAT is enabled by default. No need in setting this up. 

 

You would need to configure a STATIC IP address on your XBOX in the network settings and this should fix this issue.

 

Please configure an IP address outside of the DHCP range of the router e.g. 192.168.1.10. You also need to enter 192.168.1.10 in the DMZ configuration of the TP-Link router.

 

Static IP configuration Instructions can be viewed here - https://support.ubi.com/en-GB/faqs/000025508/Setting-up-a-static-IP-address-for-Xbox-One

 

Hope this helps!