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Internet drop out every 3 to 10 mins

Level 6

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"NBN Dropouts & slow download - Gold Coast, Benowa 4217"

Level 2
I have been having the same issue with the internet aswell. It is so frustrating. Today I havent been able to do any work.

Hi @smushangwe


Welcome to the Community!


We were able to locate your account using your community details and tested the line, but was not able to detect any fault.

The modem/router also shows a stable connection for more than a day now.


Are you using a WiFi or a Wired connection? If you are using a WiFi connection, then signal interference may have caused the issue.

We've created some articles that will guide you on how to improve it. Refer to these articles:


Let me know how it goes.