Get online support
Hi @kmcinnes47
We'd like to check on what we can arrange for you.
Just send us a private message with your account details.
BasilDV
Hi @kmcinnes47
We understand that our team has been in touch and learned that you need to change/update your name on the account.
You can send your request through https://tpg.com.au/identity and let us know of your reference number for us to fast track it with our Privacy Team.
BasilDV
Got it! This has been raised to our Privacy Team, and a case manager will be in touch with you within 24 to 48 business hours.
The expected outcome of a human call and an online validation link from TPG can be unexpected. It is worth double-checking the message's authenticity or contacting TPG directly for information and security.