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My outgoing emails are received as Spam by others

lydiamr
Level 2

I have exactly the same issue and it's intensely frustrating.  It would be nice if tpg could fix this as I don't want to change providers either.

Angeli
Moderator

Hi @lydiamr

 

Welcome to TPG Community! 

 

We strongly recommend to send a sample email to postmaster@tpg.com.au as this needs to be investigated further. Also, your email address might be tagged as Spam by the recipient's email server.

Try to check with them their email address filtering and have yours added to their whitelists for it to direct to their inbox.

 

Regards, 

Angeli

ringtrev
Level 2
I have exactly the same issues and I do not see tpg being helpful, just giving the same advice which is useless.Are tpg determined to lose customers to reduce the load perhaps?
BasilDV
Moderator

Hi @ringtrev 

 

We'd like to have a better understanding of the situation and see what we can do resolve this.

 

Kindly send us a private message with your account details.

 

BasilDV