TPG Community

Get online support

NBN tech did not turn up as scheduled.

Highlighted
Level 1c

Hello, this is getting very frustrating. The second NBN technician appointment and a no show. I have been on the live chat waiting to transfer to tech support for an hour now. more like dead slow chat.

 

 

2 REPLIES 2
Highlighted
Moderator

@Larry 

 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service\.

kind regards

 


 

Highlighted
Moderator

@Larry 

    

I checked your details with NBN records.
found the reason why NBN tech rescheduled your installation,

 

"The installation could not proceed due to hazardous environmental event. Our case management team is currently reviewing this. "

 

Soon You will receive a NEW installation date from NBN.
Thanks
Rajen