Thanks for raising this with us.
We were able to locate your account using your community details and understand that this case was raised with the NBN Co by our NBN provisioning team.
We were advised that you or the townhouse Developer needs to apply for a New Development Application via the nbn website.
To begin the process, please be advised that you need to complete the Pre-Qualification form online at http://www2.nbnco.com.au/industry/new-developments.html or search Register your new development on the nbn website.
Let us know once it is done and the response of NBN Co in order for us to proceed upgrading your service to an NBN broadband.
Hi, We have the same problem too.
I have checked the rollout for my address and it shows the 2 semi-detached terraces on either side of me as being connected, but for my address the following information is provided. Is it possible to check why this is the case. We appear to have the box and wiring affixed to the front of the house.
Welcome to the community!
NBN Co has approximate construction times for the network, but as each area of the rollout is unique and comes with distinct obstacles and variables, these time frames are indicative and subject to change.
Note: TPG do not have control with the roll out of NBN technology it is determined by NBN Co.
TPG will be happy to contact you once NBN is ready at your address, simply register your details here: http://tpg.com.au/nbn#register-your-interest
Let us know should you require further assistance.
Unfortunately TPG do not have any information about NBN roll out delays or updates stating why they are not able to provide the service. You might need to contact NBN Co. directly on 1 800 881 816 for further discussion.