Get online support
Anyone else getting very low connection speeds tonight?
http://tpg.speedtestcustom.com/result/4af9f190-48ef-11eb-8ee8-e3a4342f3d37
Hi @AussieM8
Thanks for raising this with us.
We've checked the account and was not able to detect any fault within the NBN network.
We've created an article that will help you troubleshoot a slow speed issue. Check this: Slow speed issue
You may turn off and on the modem/router before you troubleshoot in order to start fresh.
Let us know if you need further assistance.
BasilDV
Hi @AussieM8
Thanks for raising this with us.
We've checked the account and was not able to detect any fault within the NBN network.
We've created an article that will help you troubleshoot a slow speed issue. Check this: Slow speed issue
You may turn off and on the modem/router before you troubleshoot in order to start fresh.
Let us know if you need further assistance.
BasilDV