Likewise it is over 2 weeks (20/09) and the only way I can get email is on the new TPG webmail page. I Tried recently and found I could send emails from Mail on my Iphone but not receive. Phoned TPG they said it was Messaging Co issue. Contacted Messaging and they say not yet migrated (after 2 weeks of being in limbo) therefore its TPG issue. My wife's email works ok on similar set up (hers is only POP acc). I did upgrades etc. Struggling for answers more so for resolution
How do we get this problem fixed, migrated to TMC as instructed and now emails are not coming through Thunderbird but can access on webmail interface on phone so it's not a password issue??
I am having the same problem. I am overseas and cannot download my emails to Outlook or Mail on my Mac, or to my Mac Mail on my phone or iPad. When I login in to the web based account emails are there but they won't download. I am able to \send emails from another email account to the tpg account and they are received when I log in on the web mailbox. I stopped receiving emails today around midday. I followed all the instructions relating to the migration to the TMC and received responses. I have an alias tpg account and the same is happening to that account except it started a couple of weeks ago and I haven't been able to download any emails for that address. Are there new settings which apply? Getting no response regarding this is not good enough.
