email set up

[johnb1919]

when I log on to my outlook I keep getting a message to log on how do I find my password or make a new one

please help thanks  johnb1919

[Ahra_G]

Hi @johnb1919, 

If you cannot remember your password, it is best to perform a password reset via TPG Post Office: https://cyberstore.tpg.com.au/forgot_password.php

You may try logging in first to see if the password you have handy is working, otherwise you may proceed in performing the password reset. 

Once done, you may try the following the steps on how to set up your email on Outlook app:

• Setting Up TPG Email for Microsoft Outlook 2016
• Set up TPG email on Outlook 356

Feel free to let us know should you require further assistance. 

Thanks! 

[johnb1919 · Accepted solution]

thank you for your help it seems to be working will give it a good try Monday thanks again johnb1919

[Ahra_G]

Glad to know and you're very welcome, @johnb1919! 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

Cheers!