email set up

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johnb1919
Level 3

when I log on to my outlook I keep getting a message to log on how do I find my password or make a new one

please help thanks  johnb1919

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johnb1919
Level 3

thank you for your help it seems to be working will give it a good try Monday thanks again johnb1919

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Ahra_G
Moderator

Hi @johnb1919

 

If you cannot remember your password, it is best to perform a password reset via TPG Post Office: https://cyberstore.tpg.com.au/forgot_password.php

 

You may try logging in first to see if the password you have handy is working, otherwise you may proceed in performing the password reset. 

 

Once done, you may try the following the steps on how to set up your email on Outlook app:

 

 

Feel free to let us know should you require further assistance. 

 

Thanks! 

johnb1919
Level 3

thank you for your help it seems to be working will give it a good try Monday thanks again johnb1919

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Ahra_G
Moderator

Glad to know and you're very welcome, @johnb1919

 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

 

Cheers!