vk.com block

[MikhailA]

Hi,

Could somebody from TPG assist with unblocking vk.com site. The site works via Telstra network, so it is clearly allowed in Australia.

Regards,

Mikhail

[Angeli]

Hi @MikhailA,

Here is an article that you may find helpful, Troubleshooting Browsing Issues on Specific Webpages.

Let us know how it will go.

Cheers!

[MikhailA]

Hi @Angeli ,

Tried your suggestion - no luck. The vk.com is up according to isup.me. It looks like it is blocked at TPG.

Any further suggestions or reports you want from my side?

Regards,

Mikhail

[Angeli]

Hi @MikhailA,

Kindly PM to us your preferred callback number and time today, so we can have our tech specialist to contact you for assistance on this matter.

How do I private message (PM) in the community

Thanks,

Angeli

[david64 · Accepted solution]

Hi @MikhailA . www.vk.com is known to Google's dns but not TPG's.

You can set your computer to use a specific DNS address or set the address in the router. Normally, the router gets the DNS address from TPG and your computer gets it from the router.

[MikhailA]

Hi @david64 ,

You are absolutly right. Tech support just changed my DNS in the router and it works now.

Thank you!