vk.com block

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MikhailA
Level 2

Hi,

Could somebody from TPG assist with unblocking vk.com site. The site works via Telstra network, so it is clearly allowed in Australia.

Regards,

Mikhail

1 ACCEPTED SOLUTION

Accepted Solutions
david64
Level 13

Hi @MikhailA . www.vk.com is known to Google's dns but not TPG's.

You can set your computer to use a specific DNS address or set the address in the router. Normally, the router gets the DNS address from TPG and your computer gets it from the router.

 

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5 REPLIES 5
Angeli
Moderator

Hi @MikhailA,

 

Here is an article that you may find helpful, Troubleshooting Browsing Issues on Specific Webpages.

 

Let us know how it will go.

 

Cheers!

MikhailA
Level 2

Hi @Angeli ,

 

Tried your suggestion - no luck. The vk.com is up according to isup.me. It looks like it is blocked at TPG.

Any further suggestions or reports you want from my side?

 

Regards,

Mikhail

Angeli
Moderator

Hi @MikhailA,

 

Kindly PM to us your preferred callback number and time today, so we can have our tech specialist to contact you for assistance on this matter.


How do I private message (PM) in the community

 

Thanks,

Angeli

david64
Level 13

Hi @MikhailA . www.vk.com is known to Google's dns but not TPG's.

You can set your computer to use a specific DNS address or set the address in the router. Normally, the router gets the DNS address from TPG and your computer gets it from the router.

 

MikhailA
Level 2

Hi @david64 ,

You are absolutly right. Tech support just changed my DNS in the router and it works now.

Thank you!