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Can not receive incoming calls "your call could not be connected with the long distance company you"

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Level 2

Hi, I have tried to call my home number from several sources and hear the following message
"your call could not be connected with the long distance company you have chosen"
I can dial out however.
I checked the status and there is work a several suburbs away.

 

Thanks for checking.

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi PeterHoenig,

I have created ticket for our Engineer to assess your incoming call issue.  for your reference Ticket number is

59651021.

Regards

JayeshP9.

View solution in original post

4 REPLIES 4
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9

Highlighted
Moderator

Hi PeterHoenig,

I have created ticket for our Engineer to assess your incoming call issue.  for your reference Ticket number is

59651021.

Regards

JayeshP9.

View solution in original post

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Level 2

Thank you! Works now. Please close.

Moderator

Thanks for letting me know, I am going to close your ticket.

Regards

JayeshP9.