Hi, I have tried to call my home number from several sources and hear the following message
"your call could not be connected with the long distance company you have chosen"
I can dial out however.
I checked the status and there is work a several suburbs away.
Thanks for checking.
We are also getting this message calling my mothers landline (which is an nbn phone). No provider seems to want to take responsibility for this issue. I have tried unplugging\resetting everything at my mothers place. Any suggestions would be appreciated.
We recommend having a read of these community articles, which may help with your concern:
If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.
To send a PM, please refer to this link: How do I private message (PM) in the community