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Still not working. I appreciate what you have helped me with this morning. What should I do next, call in a phone technician?
Hi @traprun,
I have checked your phone registration again, and if you are plugging your handset directly into phone port 1 on your modem you should have a working phone service.
Is it possible for you to take a photo of your setup?
Regards,
Karl
Good news, it is now working after being coonected to the modem for just over an hour. Thanks mate.
Hi @Lirong31
Welcome to the Community!
What type of setup are you using? You may check this article (NBN Fibre to the Curb (FTTC) Setup Guide) to make sure that your service will work properly.
BasilDV
Hi @Lirong31
Observe your service and contact our Tech team if the issue recur for real time support.
The contact number is 1300 997 271.
BasilDV