I can't make outgoing calls

[teeh123]

I can't make outgoing calls. I get an engaged signal when I try it.

I can receive incoming calls.

I have powered off my phone, modem and internet box and still have this problem.

This has happened 2-3 times over the last 2-3 months.

It usually fixes itself after an hour or so.

[Anonymous]

Hi @teeh123, 

Welcome to the Community!

We've created an article that may help you troubleshoot this issue.

• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If it's still not working, please send me a PM with your TPG username or customer ID number to assist you accordingly.

Regards, 

Angeli

[fnaf]

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@teeh123 wrote:

I can't make outgoing calls. I get an engaged signal when I try it.

I can receive incoming calls.  five nights at freddy's

I have powered off my phone, modem and internet box and still have this problem.

This has happened 2-3 times over the last 2-3 months.

It usually fixes itself after an hour or so.

---

Did you fix this error? I'm having the same issue and haven't been able to solve it yet.

[BasilDV]

Hi @fnaf

We'd like to look into your account for better understanding of the situation.

Shoot me a PM with your TPG username or customer ID number.

BasilDV