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Internet working but phone not working

0295023385
Level 2
 
1 REPLY 1
Ahra_G
Moderator

Hi @0295023385

 

We recommend having a read of these community articles, which may help with your concern:

 

 

I've managed to locate your account using your Community details and have detected no line fault that can affect the homephone service. 

 

I have since organised a call back to be made today, 03 May 2021, from a member of our Technical team to assist you in checking for any underlying cause of the issue. 

 

Regards,

Ahra_G