Landline calls

clanwalsh
Level 2

HI

 

I can receive calls on my landline but I cannot make calls.  This is a new fairly new connection and have only recently plugged in the landline.  Please help.  Thanks

3 REPLIES 3
Shane
Moderator

Hi @clanwalsh ,

 

Welcome to the community!

 

We're sad to know that you're having issues making outgoing calls, we did an article that you may find helpful. This will guide you a basic troubleshooting on how to fix this particular issue. Please see the link below.

 

How do I private message (PM) in the community 

 

Regards,

 


@clanwalsh wrote:

HI

 

I can receive calls on my landline but I cannot make calls.  This is a new fairly new connection and have only recently plugged in the landline.  Please help.  Thanks


 

clanwalsh
Level 2
Thanks but I can’t find the troubleshooting article you mention. Please post a link here
Riezl
Moderator

Apologies, we recommend having a read of these community articles, which may help with your concern:

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

 

To send a PM, please refer to this link: How do I private message (PM) in the community