Not working

12345snappy
Level 2
My homephone is not working i have tried both ports even replacing the cables even my app says offline please help
3 REPLIES 3
Riezl
Moderator

Hi @12345snappy ,

 

We recommend having a read of these community articles, which may help with your concern:

 

If the issue persists, please let us know so we can check further. Thank you.

12345snappy
Level 2
I have tried all of that before i posted i don't know what else to do thanks for replying
Ahra_G
Moderator

Apologies for the inconvenience, @12345snappy

 

I have since organised a call back to be made today, 13 June 2021 between 2.3PM AEST. 

 

Feel free to reach out to us again should you require further assistance. 

 

Regards,

Ahra_G